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Ad:Tech New York Panel, ‘Ad-Tech and Content Collide: Producing in the Programmatic Era,’ Packs the House

By • Posted & filed under Announcements

The revivified Ad:Tech New York 2016 show featured a rollicking panel that the Producers Guild of America (PGA) produced on Thursday, November 3rd, Day 2 of the show, in which leading New York agency producers (all but one PGA members) discussed the trends that are shifting behaviors among brands and consumers alike.

Produced and moderated by Chris Pfaff, one of the founders of the PGA New Media Council, and head of consultancy Chris Pfaff Tech Media LLC, the panel, ‘Ad-Tech and Content Collide: Producing in the Programmatic Era,’ featured Jason Jercinovic, global head of marketing innovation and global brand director for Havas; Cindy Pound, executive direct, R/GA; Tom Goodwin, executive vice president, head of innovation, ZenithOptimedia, and Raoul Didisheim, consultant with Mariana Media.

A packed house filled the “Titan Hall” in the Javits Center, listening to a discussion that focused on various topics, including:

  • AI and automation are dominating discussions among producers. How do we harness machine learning and real-time technologies for greater storytelling?
  • “Conversational content” is now part of the lexicon. How are these devices and platforms – from Amazon Alexa to Cortana to Siri and Google Talk – part of the “targeted consumer?”
  • Chatbots are the rage now; everyone’s mother seems to have a chatbot. Every VC is talking about chatbots. Is this another fad, like Pokemon Go, or are chatbots going to be a sustained part of the producer’s world?
  • The luxury sector of the economy is still robust.  The whole premise of the luxury relationship is to have a bespoke experience. How do you deliver that in an era of commoditized personalization?
  • The “cognitive” era may be upon us, but can we deliver truly “real-time” experiences that swing with societal trends, fast-moving news, or even more granular data on consumers? How does human creativity catch up to the massive technological capabilities comingout of our research labs?
  • “Targeted advertising” has reared its head again, largely from AT&T. How do you see this playing into the mix of platforms you leverage for reaching consumers?
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(From l to r): Cindy Pound, R/GA; Tom Goodwin, ZenithOptimedia; Jason Jercinovic, Havas; Chris Pfaff, Chris Pfaff Tech Media LLC; Raoul Didisheim, Mariana Media
Tom Goodwin talked about how AI has created a new set of expectations, for brands and agencies, and that the industry has to manage these expectations carefully.
img_7618Tom Goodwin discusses agency expectations for AI
Jason Jercinovic iscussed the “humans behind AI” and how cognitive computing – namely, IBM Watson – has helped generate better decision-making for clients such as TD Ameritrade, where customers were more likely to honestly interact with machines than with their human counterparts.
20161103_144241Jason Jercinovic discusses the cognitive era of producing
Cindy Pound mentioned the Pumpkin Spice Latte chatbot that Starbucks set up in October, 2016, where more than 500,000 interactions yielded impressive engagement for the coffee company.
20161103_152320Cindy Pound discuses the chatbot phenomenon
Raoul Didisheim outlined the challenge that luxury brands still have with new technology, and said that the integration of human high-touch retail experiences must be delicate and seamless in order not to offend luxury customers. He said that “any email list of a luxury brand would show that a large percentage of their consumers still have AOL addresses.”
20161103_144612Raoul Didisheim discusses the luxury sector 
The audience discussed opportunities that have been seized upon – such as the smart integration of brands in NetFlix’s ‘Luke Cage’ – and possibly missed – such as Game 7 of the World Series, where no “Dunk in the Dark” moments emerged on social media (despite, as an audience member indicated, the success of Twitter’s Hashtag World Series).
Ad:Tech New York 2016 was a milestone for the digital media industry: the 20th anniversary of a show that used to be mostly about platforms and technologies, but has now recognized that th content creators are still behind what is sold to consumers. Kudos to Lori Schwartz, Kendall Allen, and the team that produced the show. It brought in many firt-time visitors to Ad:Tech, and that in itself will help shape the future of this vital industry sector.
img_4885 A view from the audience.

Chris Pfaff Tech Media at CES 2016: the 21st Century has Finally Arrived

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The 1964-65 New York World’s Fair was the touchstone of a futuristic vision that predicted videophones, connected devices, and advanced – if not flying – automobiles. It has taken, literally, 50 years for that vision to become some sort of reality. And, in very palpable terms, that is what was on display at CES 2016 in Las Vegas last week. From Samsung’s SmartThings platform – with connected refrigerators – to the Faraday Future FFZero1 concept car – 1,000 horse power electric vehicle that makes Bruce Wayne’s Batmobile look like a tricycle – the CES 2016 floor and suites gushed with technology that now begins to flesh out a picture of the 21st century as we knew it…in the 1960s.

 

It was a long and productive week for Chris Pfaff Tech Media at CES 2016. We arrived on Sunday, January 3rd, just in time to see Chinese New Year’s displays going up at the Bellagio. I moderated a session at Storage Visions, at the Luxor, on Monday the 4th, ‘Epic Proportions: Storage for High Resolution Content Capture and Production,’ which featured an all-star panel of industry experts (Avid’s Gary Green; DDN’s Molly Rector; EMC’s Tom Burns; Panasas’ David Sallak) discussing the need for ever-larger storage workflows for production and post-production. With 4K content the big buzz at the show, storage should have had a larger presence, but the fact is that it is now more relevant than ever. The “consumer cloud” that envelops all of us is an outcropping of the enterprise storage world that enables blockbusters such as ‘The Martian’ and ‘Mad Max: Fury Road’ to lock picture. I prefaced my introductions by encouraging the audience to repeat after me: ” I am. Storage Sexy.” The industry segment that has long been the grey face of progress (even though the likes of Box.net and Dropbox consume more syllables on CNBC than just about any other twosome) is now in a powerful perceptual position. I had the chance to catch up with ex-InPhase Technologies execs Will Loechl and Ken Anderson, who now lead Akonia Holographics, the descendant of the holographic company that we represented for 8 years. Akonia is moving forward with its drive and media, and should have something on the market in 2018.

 

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The Akonia Holographics media, at Storage Visions 2016, at CES 2016, at the Luxor Hotel

 

It was a busy week, otherwise, with meetings all over Las Vegas, and well into the night. The best party, hands-down, was the Havas Media event at the Palazzo on Tuesday night, which featured Joe Jonas’ new band, DNCE (courtesy of Havas’ relationship with Universal Music Group), a tight quartet that blended bouncy pop-funk material with some expert covers. Havas CEO/chairman Yannick Bolloré and UMG’s Mike Tunnicliffe were emcees for the soiree.

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Mike Tunnicliffe, EVP, Business Development & Partnerships, USA for Universal Music Group, and Yannick Bolloré, chairman and CEO of Havas, at the Palazzo Hotel

Joe Jonas and DNCE at Havas Media Event at CES 2016, 01.05.16

Joe Jonas, 2nd from left, and his band DNCE, at the Havas CES 2016 party at the Palazzo Hotel

For the second time, I joined the incredible (and growing) team of experts – including NBC Universal Media Labs execs – that Shelly Palmer assembled for the official CES Trendspotting tours on the CES show floors. While I covered the “Tech East” (read: Las Vegas Convention Center) arena with colleagues, another team covered the “Tech West” (read: Sands/Venetian convention centers) arena.

 

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Chris Pfaff addresses a CES 2016 VIP Trendspotting tour in the Las Vegas Convention Center

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Chris Pfaff and Fielding Kidd, manager of innovation programs at NBC Universal

This year’s mind-blowers included the amazing Intel RealSense/Curie content display with a video wall of digital “fish” that responded to Curie chip-enabled bracelets and RealSense cameras that tracked movements. “Air Instruments” of bungee chords that produced tonal music rounded out the experience. Intel made a big splash with its announcement of the $10 Curie chip – a button-sized System-on-a-Chip (SoC) that is low-power and high energy.

 

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Intel RealSense and Curie demo at the Intel booth at CES 2016

 

Samsung featured a riot of new things, including a sensorround display of its Samsung Gear VR product, which had previously been released in Q4 ’15 for $99.00. But the biggest relevation was its Soundbar product, a Dolby Atmos-enabled answer to the Amazon Echo speaker. The Soundbar was featured in one of the best home theater demos I have ever seen, which paired a Samsung SUHD 4K television with the Soundbar, producing a powerful immersive cinema experience.

 

 

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Samsung’s SUHD TV 4K content display at CES 2016

 

Internet of Things (IoT) solutions were everywhere at the show, and nowhere was this more evident than in the automotive section in the North Hall, with Toyota announcing its $1 billion Toyota Research Institute, a partnership that includes Stanford and M.I.T. Toyota also showed off its ultra-cool Kikai (which means “work” in Japanese) concept car, a Rube Goldberg-inspired vehicle.

 

Toyota Kikai Car at CES 2016

The Toyota Kikai concept car at CES 2016

 

Ford had a massive booth that showed off its LiDar-enabled concept car, and touted its partnership with Amazon’s Alexa platform. Ford’s mobile partner, Blackberry, had a presence in the North Hall with its ONX platform. Audi had the best-designed booth at the entire show, and Kia showed up for the first time.

 

Audi Booth at CES 2016

Audi’s booth at CES 2016 was a mechanistic orgy of chrome piping

 

But, the winner in the automotive sector at CES 2016 was the Faraday Future FFZero1 concept car, a 1,000 horsepower electric vehicle that is a single-occupant vehicle. Faraday Future became the first automotive company to launch a new car at CES. This is significant: car introductions are almost exclusively the province of automotive shows. Faraday Future made a secret launch in a parking lot off the Las Vegas Strip, and then assembled its booth in the North Hall in 6 hours, with the car in tow. Faraday Future is backed by the Chinese conglomerate LeTV, which announced a $1 billion factory launch in Las Vegas for its cars. Watch this company.

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Faraday Future’s FFZERO1 concept car (1,000 horsepower electric vehicle) at CES 2016

 

Speaking of LeTV, they had a strong presence at the show, with a booth in the South Hall that displayed their power in telecom, consumer electronics, film/TV, and gaming. They are moving into the U.S. market in a big way, and will become more of a force in the coming year.

 

LeTV Booth at CES 2016

Panoramic shot of the LeTV booth at CES 2016

 

On the other end of the dial, Sony Electronics – while sporting a newly designed, and friendlier booth – looked somewhat forlorn, and we captured CEO Kazuo Hirai in a pre-show interview on the first day looking rather wan.

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Sony’s CEO, Kazuo Hirai, during an interview in the Sony booth, pre-show on Day 1 of CES 2016

 

The Sands/Venetian halls were filled with even more wearables companies, expanding the health and sleep-tech sectors, and 3D printing was as hot as ever. But the real revelation was a vastly expanded Eureka Park start-up zone, which was located downstairs, and featured more than 500 start-ups. One of the coolest things I saw at the show was from UK firm Kino-Mo, which showed off its projectable hologram solution. This was an eye-catcher, and of real interest given that the company is now selling its solution to retailers. Other cool bits in Eureka Park included Plussh, a newly-launched mobile video platform that was part of the massive French start-up contingent at this year’s show. For the 2nd straight year, France had the largest national presence, next to the U.S., at CES (remember, people – “entrepreneur” is a French word). There were far more countries represented in Eureka Park this year, and the university accelerator section was also expanded. This is a healthy sign, indeed.

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Kino-Mo shows off its holographic projection technology at Eureka Park start-up zone at CES 2016

 

While this year’s CES was the largest ever (more than 176,000 attendees), it has become more of an “information” show in its envelopment of the advertising and media industries. While fewer celebrities attend the show on behalf of exhibitors or studios/networks, CES is of huge interest to the advertising congloms that need to show relevance to their clients. And, of course, this enhances the overall experience for technology developers. We hope to see next year’s show increasing the media/marketing presence.

 

That’s a wrap from CES 2016. Now, we have to get out there and start living on the promise of that New York World’s Fair – which finally arrived, in some form, in Las Vegas this year.

Chris Pfaff at Venetian Hotel Grand Hotel, CES 2016

He who wears the most badges wins: Chris Pfaff at the Venetian Hotel Grand Canal, at the end of CES 2016