CX

Chris Pfaff Moderates ‘App, Crackle, Pop: What a Video App Really Needs’ Panel at Streaming Media Connect, February, 2025

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Chris Pfaff moderated an expert virtual panel for Streaming Media Connect, on February 27, 2025, ‘App, Crackle, Pop: What a Video App Really Needs,’ with Bruno Giner, NPAW; Ankit Awasthi, Amazon Prime; Deirdre Magrane, Tubi; Tom Hurlbutt, Crunchyroll, and Jason Williams, Plex.

The session discussed the product considerations and technical issues surrounding app development for video publishers. You can watch the full session at: https://www.youtube.com/watch?v=q-jpftHBl9M&list=PLcSb1s2U3uyDMnUvP0RMv0WnVwp25b6OS&index=15

 

 

February 27, 2025
1:00 PM – 2:00 PM PT
4:00 PM – 5:00 PM ET
THU5: App, Crackle, Pop: What a Video App Really Needs
Moderator: Mr. Chris Pfaff

Jason Williams, Plex

Tom Hurlbutt, Crunchyroll

Deirdre Magrane, Tubi

Ankit Awasthi, Amazon Prime

Bruno Giner, NPAW

What makes streaming apps pop? Support across multiple platforms is a critical feature, of course. But when it comes to building sound, seamless, and satisfying user experiences, what are streaming users really asking for? How are expectations changing in the age of AI and in an increasingly fragmented consumer streaming market? Join this panel of CX strategists, streaming app designers, and product managers to learn the latest on what makes and breaks a streaming app in 2025.